How to Take Hisense TV Out of Store Mode

If you accidentally configured your Hisense Smart TV in Store Mode, follow this guide to remove it.

Imagine you have bought a new Hisense TV and found the picture quality of the video looks oversaturated, and the sound seems artificial or too loud. If this is the case, it means that your Hisense Smart TV is in store mode. Store mode or Retail mode is a feature enabled on Hisense TVs displayed in showrooms or retail stores to grab customers’ attention.

When the store mode is enabled, the TV’s brightness will be high, and flashy demo videos will be displayed. But this mode is not suitable for home use. If you have accidentally enabled the store mode or if you find that this mode is enabled on your Hisense TV, you can easily disable it by navigating to the System Settings.

How to Turn Off Store Mode on Hisense Android TV

1. Hit the Home button to navigate to the TV’s home screen and click the Settings icon.

2. Choose the option Device Preferences.

3. Scroll down and select the option Retail Mode.

4. Now, select it again and hit the option Off to disable the retail mode. On some Hisense TVs, you need to select the Home Mode option under the Usage Mode settings to disable the store mode.

How to Disable Store Mode on Hisense Google TV

1. Go to the Hisense Google TV home screen by pressing the Home button.

2. After that, hit the Settings icon on the home screen.

3. Tap System and choose the option Advanced System.

4. On the next screen, tap the toggle button near the Store Mode option to disable it.

How to Get Hisense VIDAA TV Out of Store Mode

1. On the home screen of Hisense VIDAA TV, select the Settings icon.

2. Scroll down and select the option System.

3. Under the System settings menu, click Advanced Settings.

4. Hit the option Usage Mode and select Home Mode.

5. Finally, click Confirm to disable the demo mode on your Hisense VIDAA TV.

If you are unable to access the Settings, click the Menu button. The Store Mode Settings will open; scroll down and select the option Home Mode to turn off the store mode on your TV.

How to Disable Store Mode on Hisense XUMO TV [Hisense XCLASS TV]

1. On the Hisense Xumo remote, press the Home button three times.

2. Hit the Number 7 button on the number pad.

3. Then, press any button on the remote to exit the store mode on your TV.

Can I Turn Off the Store on Hisense Fire TV and Hisense Roku TV?

No. Currently, the Hisense Fire TVs and Hisense Roku TVs do not offer a Store Mode option. If you see a picture, looping video, or promotional content like the one shown in the store mode, it is nothing but a screensaver or manually set by an individual. To exit it, press the Home button on the remote.

How to Take Hisense TV Out of Store Mode Without Remote

To exit store mode on Hisense TVs without a remote, follow the steps below.

Buttons on the TV Panel

Most Hisense TVs have buttons on the TV Panel or Bezel. If the Hisense remote isn’t working, use the CHANNEL or VOLUME buttons on the TV panel to navigate to the Device Preferences or System Settings section. Then, select the Home Mode to disable the demo mode on your Hisense Smart TV.

Hisense TV Remote App

Another way to exit the demo mode is to use the Hisense TV remote app. Each Hisense TV OS model has its own remote app. You can install the remote application on your smartphone and pair it with the Hisense TV. Once done, you can use the navigation icons on the remote app to move to the Settings section and click the Home Mode option to turn off the store mode.

FAQ